Contact Center


Contact Center

We build world-class contact centers, based on your unique business requirements.

 

Cisco Unified Contact Center Express (UCCX)

  • Flexible group or skill-based routing
  • Advanced Queueing Features, including expected wait time and call-back queueing
  • Workforce optimization, call recording and quality managmement
  • Cisco Unified Intelligence Center for Historical and Real-Time Reporting

 

 

GET IN TOUCH

Contact us today to achieve excellence in all your network projects and resourcing requirements.

OUR LOCATION

150 Mendums Landing Rd.

Barrington, NH 03825-5017

CALL US

+1 603-262-1616

+1 888-262-1070

FAX

+1 603-546-7824

EMAIL

info@halcyonconsultingllc.com

QUICK ENQUIRY